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Having trouble with Technology for online learning. This page is stocked with information to help.

Is your iPad experiencing connection issues?

Please follow the steps in the video. Be advised it will log you out of everything on the ipad. The process can take up to 40 minutes.

Still having issues with your remote learning device?

Click below to request support from the DOE (recommended)

or

Call 718-935-5100 and click option 5

(currently 3 hour estimated wait time)

Are you having trouble signing into your email? 

Please click below to retrieve your email address and set the password.​

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